One thing which has been on mind is the simple truth that people do matter. In these days we should ask from our colleagues and friends "are you safe", "is your family safe", "how are you". Small questions which can make the big difference. It shows that you care.
For me people do matter. I like to consider myself as people person. I also have been told to be a people person. I believe that is the biggest reason why I enjoy being Scrum Master. I always have a team which I can serve. People who I can support. People who I work with. People around me, working with me, having fun with me.
Maybe I am little bit naive when believing Agile is anthropocentric framework. Agile manifesto states "we value individuals and interactions over processes and tools". It is people who who respond to business needs and drive the development process. I have too many times witnessed how focus have been put on processes and tools and people are considered resources. It should be the other way around. We should have focus on individuals and even processes and tools are important I consider them being resources we need to do our job.
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| Source: Van Haren Publishing |
There are 12 principles behind these values. People, individuals are also mentioned in these principles. One of them is specifically about motivated individuals.
Build projects around motivated individuals.
Give them the environment and support they need,
and trust them to get the job done.
Motivated people, motivated teams are more likely to deliver their best. We need to support, trust and motivate our people. People have deserved that. I trust my team members to give their ultimate best. For me the most important thing is that people in my team feel appreciated. I love to give feedback for work well done. I am not afraid to have difficult discussions with my team member. I also believe that people have deserved to have possibility to improve if something isn't going so well. I do understand that we all have better days and bad days. Our contribution may vary from day to day. We are humans, we are not resources.
I have myself learned during these years that fear is not good motivator. No one get motivation from public humiliation. Unfortunately I have seen during my career so many managers who think they can do what ever they like - just because they are managers. I had a manager long time ago who had "Friday Afternoon coffee" with his team and he always announced who has done the biggest mistake during that week. Really! Friday afternoon - just before people start their weekend. It was so odd.
Likewise I have had managers who have shouted and even made people cry. What does that kind of behavior tell about the manager? Can't help myself thinking Peter Principle - a concept in management developed by Laurence J. Peter, which observes that people in a hierarchy tend to rise to their “level of incompetence”: an employee is promoted based on their success in previous jobs until they reach a level at which they are no longer competent, as skills in one job do not necessarily translate to another.
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| Source: https://www.lanredahunsi.com/the-peter-principle/ |
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